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[Sulwhasoo] Essential Comfort Duo Set
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Available worldwide. Check our shipping policy to see your countries minimum order requirement.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to your country by customs and tax regulations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Check our shipping policy here
Covid-19 Shipping Delay Notice
Due to the current global logistic issue, please expect delays of 2-7 days more than usual in delivering your order.
Our shipping options and costs are constantly changing due to covid 19. Please see shipping options on our checkout page. We will go back to our standard shipping options once shipping carriers stabilize their shipping fees & options.
See our Shipping Policy
[Sulwhasoo] Essential Comfort Duo Set
The full-sized Essential Comfort Balancing Water included in this set features a quick-absorbing moisturizing toner that delivers an instant surge of hydration while balancing the skin's oil, to water content for silky, radiant-looking skin. Essential Comfort Balancing Emulsion, also included in full size, delivers a sheer layer of hydrating lotion that wraps the skin in comforting moisture while leaving the skin looking velvety and luminous.
Don't forget to prep your skin with an essential comfort balancing water to visibly firm and improve the look of texture, and, complete your entire routine with essential balancing emulsion for long-term hydration, minimizing visible signs of aging, and helping to replenish skin's moisture, delivering a healthy, youthful complexion.
This set includes:
- Essential Comfort Balancing Emulsion 125ml
- Essential Comfort Balancing Water 150ml
- Gentle Cleansing Foam 25ml
- First Care Activating Serum 8ml
- Essential Comfort Balancing Emulsion 15ml
- Essential Comfort Balancing Water 15ml
- Essential First Firming Cream 15ml
Rooted in Korean heritage, Sulwahsoo was born in 1932. With a pioneer spirit that still inspires us today, we explored the unknown and were the first to infuse ginseng with skincare. We create products as works of art, powered by heritage and unique skin science to transcend time and generations. With artistry and creativity as our vehicle, Sulwhasoo aims to bring new experiences globally, inspiring people to explore their heritage and create their own version of beauty.
Our shipping options and costs are constantly changing due to covid 19. Please see shipping options on our checkout page. We will go back to our standard shipping options once shipping carriers stabilizes their shipping fees & options. Due to the reason, for now, we are not using ems or international air mail service for safer and faster shipping.
The shipping cost is automatically calculated from the warehouse to the destination country. Every order is normally shipped out within 1-5 days from the time of receiving the order. If a shipping delay occurs, we inform customers of the issue within 72 hours.
Customers have to check each countries customs regulation and the limit value by themselves.
Customers who wish to purchase more than the limit custom value, we firmly recommend you place two separate orders to avoid customs issues.
For the detail about return & refund, please note that our detailed return & refund policy
Only for Defected and Incorrect item.
For those cases, please drop us an email here with the following details:
1. Your order number
2. The matter of the issue (e.g. incorrect/defective item)
3. The serial number found on the product tag or product packaging
4. Pictures or videos, whichever applicable
Exchange is can't be allowed for all products that we are selling in our store. But customers can return it and reorder.
We recommend returning your original item for a refund and placing a new order for a different product.
We prohibit the return for cross border sales. But for some special cases, we will consider accepting returning the item and the product must be in its original packaging and unused. If the customer opened or used the product, we do not accept the return request from the customer.
Ensure that the refund details given are correct and complete. Customers are required to pay the shipping costs for the return and exchange (including cross-border shipping charges).
1. Ensure that the refund details given are correct and complete. Customers are required to pay the shipping costs for the return and exchange (including cross-border shipping charges). After we receive and carefully check the returned product, we will refund the amount by online store credit.
2. Please note that due to final clearance, hygiene concerns, and suppliers' requests, certain items and brands are non-exchangeable, non-returnable, and non-refundable.
Kindly double check that the items you wish to return do not fall under this list.
Beauty products / Earrings / e-Gift cards / Handkerchiefs / Hosiery / Lingerie (including women's shapewear and body shapers) / Underpants / Socks / Swimwear / Toiletries / Headphones and earphones
As the list is non-exhaustive and may vary from time to time.